Have I ever mentioned how much fun running your own business is?
Let me provide a little insight to any business owner who has to do sales or go to sales meetings with their sales team.
NEVER GO TO A SALES MEETING AT A BAR!!!So, I get at call that we have an informal meeting with a potential client. Now, to accommodate the client we agree to meet him at his favorite watering hole after he closed his business for the day. We're on our way and get a call asking if it's okay that he has someone there with him who happens to know a little about websites and the internet. We say, sure...
We get there and sit down and start asking the client about what his expectations and website needs are. Things are going fine as we proposed how we planned to deliver what he was asking for (and began asking more questions to see if our plan would suit the client's needs). That's when the bomb drops. This newly added member of the meeting starts asking question about everything we talk about. Why this solution when there are $9.95 solutions for the same issue. Why this and why that? It seems this guy had nothing better to do that night than drink half a pitcher of beer and antagonize us while we were trying to find out what it was that the client really needed. So, we proposed different solutions based on the scenarios they gave us...and the blow-hard keeps saying there are cheaper ways to go...yada, yada, yada. He also had to tell me that I know nothing about search engines or how they work. I wouldn't say I'm an expert (he might say he was though) but I do know how they work. I also know that I have applied different techniques and have gotten some really good results for my clients. However, according to this guy I didn't. Who the heck did the work and actually saw the clients' position go from number 40 or so to the first page of the search results....sheesh!!!
So, I stop the conversation and look at the client and tell him that his buddy with all the answers should build his site. Mr. I wrote every article regarding websites known to man finally shuts his mouth and we finish up the meeting. During the course of the heated exchange the internet expert was handed my card.
I checked my e-mail from home, before heading to the office and what to my surprise was waiting for me? An e-mail from our friend, Mr. Know-It-All. He proceeded to tell me how I've done this or that wrong on all of the client sites in my portfolio. He's telling me he wouldn't have done this or that or how Flash is this and that.
Was I fuming? Not really. I decided to think about what he said for a while and came up with this conclusion: If he can send me his portfolio and I am inspired by his work, then I'll take his advise as helpful and improve upon what I am doing for my clients. They'll be the ones to benefit from it. If he can't produce a portfolio, then I'll pass the whole thing off as a guy who had too much beer and highly elevated opinion of his own skills.
I don't need some middle-aged, corporate monkey telling me what the weaknesses of my work are. I don't build website that fit neatly into a little cookie-cutter mold to satisfy a corporate philosophy of how the internet should look. I don't put much merit on the voice of the 'collective' that have nothing better to do than evaluate what everyone else is doing and point out what they are doing wrong. I do, however put heavy weight on the experience and knowledge of those who are putting theory into practice everyday trying to make a living in this industry.
When I finally get a link to the guy's portfolio (which I don't think will ever find it's way into my inbox) I'll post it for the world to see here on my blog. If this guy has as much knowledge as he claimed, then it will show in his work and we will all be the better for having seen it. I'll even print out his e-mail and put it in one of my "important" folders of my file drawer. Who knows, I may even look at it from time to time as I work on client projects to be sure I'm doing everything right. Even better, maybe I'll find out that I was privileged enough to sit down at the table with the keynote speaker of the most prestigious industry conventions or trade shows...who just so happened to be blowing off a little steam at a local bar.
I'll also let you know when the guy's name shows up anywhere in the search engines. I know I looked for a while and couldn't find him anywhere on Google, Yahoo, MSN, Excite, Ask Jeeves, Alta Vista or Teoma. Maybe I don't know what I'm doing...or maybe the search engine algorithms weren't in tune with what it was I was trying to find. Anyway, once I see what this guy has done I'll decide where to put his comments.
In the end, I now know better than to set up a meeting with a potential client at a bar. My sales team is gonna get it for that one!!!
I'm sure as my company grows I'll be able to share more insight and fun stories about things that go on. I hope you get a laugh out of this one...because I sure did.